COMP.SH Privacy Policy

Version 1.0 • Last Updated: September 2025

Introduction

Welcome to COMP.SH ("COMP," "we," "our," or "us"). This Privacy Policy explains how COMP collects, uses, shares, and protects your information when you access the COMP website at https://comp.sh/ (the "Site") and engage with COMP's services, tools, and features (collectively, the "Service"). Please read this policy carefully—by accessing or using our Service, you agree to be bound by this Privacy Policy. If you do not agree, do not use our Service. Periodic updates may occur, so please check this page regularly.

Information We Collect

COMP collects both "Personal Data" (information that directly identifies you, such as your name, email address, or blockchain address) and "Anonymous Data" (data that, by itself, cannot be linked to an identifiable person, such as aggregated platform analytics).

1. Information You Provide

Account Information: To use some features, you may need to provide an email address, name, username, and relevant identification. If you become a project developer, KYC information will be collected to satisfy compliance requirements.

User Preferences: Our Service may store preferences such as display settings or notification choices, associated with your account or blockchain address.

DAO Participation: If you participate in DAO governance, we may collect wallet addresses, voting records, or participation logs to maintain governance integrity.

Support Requests: Any communication you send us (such as support tickets) may be stored along with any data you provide.

2. Automatically Collected Information

Device Information: We collect technical data such as IP address, browser type, operating system, and session duration to help ensure the security and performance of the Service.

Usage Data: Aggregated metrics related to how you interact with projects, governance proposals, or dashboard analytics.

Wallet Activity: If you connect a blockchain wallet, we may observe on-chain activity that interacts with the Service, but we do not store private keys and do not have access to your wallet funds.

Cookies and Tracking: We use cookies and similar tracking technologies to remember user preferences, analyze usage patterns, and deliver relevant features.

How We Use Your Information

COMP processes your data to maintain platform functionality, improve user experience, ensure compliance, and support ongoing innovation. This includes authentication, security measures, support services, analytics, and personalized communication. Below are the primary reasons we process your data:

  • Platform Operations: Managing token launches, vaults, and DAO infrastructure.
  • Compliance & Risk Management: Conducting due diligence, fraud detection, and transaction monitoring.
  • User Support: Responding to inquiries, troubleshooting, and providing updates.
  • Product Development: Enhancing platform performance and launching new features.
  • Legal Obligations: Complying with regulatory requirements, legal processes, and enforcement actions.

Data Security

COMP implements robust security measures, including encryption, access controls, monitoring, and third-party security audits. Despite these safeguards, no security architecture can guarantee absolute protection, so we encourage you to maintain strong operational security practices.

Security measures include:

  • Encryption of communications and sensitive user data.
  • Multi-factor authentication for administrators.
  • Regular smart contract audits for vault operations.
  • Security operations center (SOC) monitoring for suspicious activity.
  • Automated risk scoring for wallet interactions.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact our Data Protection Officer (DPO) at privacy@comp.sh. You may also reach us at our BVI office address:

COMP LABS (BVI)
Trinity Chambers, PO Box 4301
Road Town, Tortola, British Virgin Islands

For urgent matters related to suspected security incidents or data breaches, please use the subject line "Security Notice" for immediate handling.